IES FAQ Answers http://www.structuralsoftware.info/faq/afmmain.aspxWelcome to our help center. If you cannot find your answer here, email 'support@iesweb.com' for technical questions, or 'sales@iesweb.com' for sales and licensing issues.FAQ # 356 : When I try to run the IES application I get either "nothing" or an error message about a missing DLL or a side-by-side configuration error. What should I do?http://www.structuralsoftware.info/faq/?f=356Thu, 19 Apr 2012 00:00:00 GMTFAQ # 355 : When I try to run VisualPlate, VisualFoundation or VisualShearWall, I get a message from Windows that the program has "stopped working". What can I do?http://www.structuralsoftware.info/faq/?f=355Wed, 14 Mar 2012 00:00:00 GMTFAQ # 354 : When I open my VAP project file in VisualAnalysis 9.0 some of the member shapes appear as "Unknown" properties, what can I do?http://www.structuralsoftware.info/faq/?f=354Fri, 02 Mar 2012 00:00:00 GMTFAQ # 353 : ShapeBuilder crashes when printing, what can I do?http://www.structuralsoftware.info/faq/?f=353Fri, 02 Mar 2012 00:00:00 GMTFAQ # 352 : I cannot run the IES Updater because it says it is missing the .NET Framework 4.0. How can I run this?updates update patch patches fixes download install installerhttp://www.structuralsoftware.info/faq/?f=352Fri, 02 Mar 2012 00:00:00 GMTFAQ # 351 : I get this error: "This program requires a missing Windows component" from VisualAnalysis when trying to run cold formed (CFS) steel design checks.http://www.structuralsoftware.info/faq/?f=351Thu, 01 Mar 2012 00:00:00 GMTFAQ # 350 : I am a homeowner, can I use IES tools to design my garage, roof or house myself rather than hiring an engineer?http://www.structuralsoftware.info/faq/?f=350Thu, 02 Feb 2012 00:00:00 GMTFAQ # 349 : VisualAnalysis project file will not open, I get a message saying "Could not open...". What can I do?http://www.structuralsoftware.info/faq/?f=349Tue, 31 Jan 2012 00:00:00 GMTFAQ # 348 : I get the message "Please install your IES software products before running the 'IES Easy License' tool." when trying to enter my latest license key. I cannot get my product licensed. What should I do?http://www.structuralsoftware.info/faq/?f=348Mon, 21 Nov 2011 00:00:00 GMTFAQ # 347 : VisualAnalysis crashes frequently, what causes this?http://www.structuralsoftware.info/faq/?f=347Wed, 02 Nov 2011 00:00:00 GMTFAQ # 346 : Opening .VAP files from Windows Explorer by double-clicking does not work sometimes? The wrong version of VisualAnalysis tries to open the project file.http://www.structuralsoftware.info/faq/?f=346Wed, 02 Nov 2011 00:00:00 GMTFAQ # 345 : How can I control file sizes in VisualAnalysis? Should I save with or without analysis results?http://www.structuralsoftware.info/faq/?f=345Wed, 02 Nov 2011 00:00:00 GMTFAQ # 344 : Can I design a 2 story wall in QuickMasonry?http://www.structuralsoftware.info/faq/?f=344Wed, 02 Nov 2011 00:00:00 GMTFAQ # 343 : When I import custom cold-formed shapes into ShapeBuilder they do not display properly.http://www.structuralsoftware.info/faq/?f=343Wed, 02 Nov 2011 00:00:00 GMTFAQ # 342 : I've got Statics Check errors, how can I deal with this?http://www.structuralsoftware.info/faq/?f=342Wed, 02 Nov 2011 00:00:00 GMTFAQ # 341 : How accurate is ShapeBuilder?http://www.structuralsoftware.info/faq/?f=341Fri, 28 Oct 2011 00:00:00 GMTFAQ # 340 : Graphics are strange with invisible objects, flickering, black splotches, ghost lines, artifacts, fuzzy text, very slow performance, and similar. How to I correct the display?http://www.structuralsoftware.info/faq/?f=340Mon, 03 Oct 2011 00:00:00 GMTFAQ # 339 : I get an error message: "CFS: File specified was not found", when I try to design cold-formed steel shapes.http://www.structuralsoftware.info/faq/?f=339Wed, 15 Jun 2011 00:00:00 GMTFAQ # 338 : I have lost my tool bars across the top of my screen, how can I get them back?http://www.structuralsoftware.info/faq/?f=338Wed, 18 May 2011 00:00:00 GMTFAQ # 337 : What is the best IES tool for basement wall design?http://www.structuralsoftware.info/faq/?f=337Wed, 11 May 2011 00:00:00 GMTFAQ # 336 : Will VARevitLink import or export VisualAnalysis projects with the Architectural version of Revit?http://www.structuralsoftware.info/faq/?f=336Tue, 03 May 2011 00:00:00 GMTFAQ # 335 : Can I run IES setup silently to install without prompting?http://www.structuralsoftware.info/faq/?f=335Thu, 28 Apr 2011 00:00:00 GMTFAQ # 334 : How can I prevent IES software from checking for updates?http://www.structuralsoftware.info/faq/?f=334Thu, 14 Apr 2011 00:00:00 GMTFAQ # 333 : Does QuickRWall detail the construction joint between the stem and the footing, like for a shear key?http://www.structuralsoftware.info/faq/?f=333Mon, 07 Feb 2011 00:00:00 GMTFAQ # 332 : Does QuickMasonry include vertical dead load in seismic load combinations per ASCE 7?http://www.structuralsoftware.info/faq/?f=332Wed, 02 Feb 2011 00:00:00 GMTFAQ # 331 : Does VisualAnalysis perform seismic analysis or create seismic loads?http://www.structuralsoftware.info/faq/?f=331Tue, 11 Jan 2011 00:00:00 GMTFAQ # 330 : Can I get a detailed moment diagram for a continuous beam made of multiple elements?http://www.structuralsoftware.info/faq/?f=330Wed, 05 Jan 2011 00:00:00 GMTFAQ # 329 : How are stability checks made in VisualFoundation?http://www.structuralsoftware.info/faq/?f=329Wed, 05 Jan 2011 00:00:00 GMTFAQ # 328 : I would like to put in combinations for Unbalanced Snow loads for Gable roofs in accordance with ASCE 7 xx. Likewise, I would want the Combinations Table to also be updated with a permanent combination. How do I do this?http://www.structuralsoftware.info/faq/?f=328Wed, 05 Jan 2011 00:00:00 GMTFAQ # 327 : Yesterday I had a client approach me to design a basement wall for a pre-engineered building he has purchased. This building gives me a horizontal and vertical load at each column location. Don’t know if I can model this in QuickRWall or if you have anothhttp://www.structuralsoftware.info/faq/?f=327Wed, 05 Jan 2011 00:00:00 GMT